Privacy Policy

This Policy provides essential information on the purposes, methods, and security of your personal data processing as a user of the website: www.vacaotrip.com (hereinafter referred to as the Website). By reading this Privacy Policy, you will learn who the controller of your personal data is, what personal data is collected by the Website, for what purposes it is used, and how it is protected.

I. Basic Information

  • The controller of your personal data is Vacaotrip Sp. z o.o. located in CZĘSTOCHOWA POLAND, UL. ALEJA NAJŚWIĘTSZEJ MARYI PANNY 49 / 218, 42-217, entered in the register of the District Court in CZĘSTOCHOWA under KRS number 0001168232.
  • You can contact the Controller via:
    • email: kontakt@vacaotrip.com

II. Data Processing Principles

    The Controller processes personal data in accordance with the following principles:

  • based on a legal basis and in accordance with the law (legality);
  • fairly and reliably (fairness);
  • in a transparent manner for the data subject (transparency);
  • for specific purposes and not "just in case" (minimization);
  • no more than necessary (adequacy);
  • ensuring data accuracy (accuracy);
  • for no longer than necessary (timeliness);
  • ensuring appropriate data security (security).

III. Purposes, Legal Bases, and Scope of Data Processing

    Your data will be processed:

  • for contact purposes to respond to your message sent directly via email or through the contact form, based on the Controller's legitimate interest in the need to respond;
  • for technical purposes using technical cookies, based on the Controller's legitimate interest related to the proper operation of the Website;
  • for statistical and analytical purposes, if you have consented to our use of analytical cookies;
  • for marketing purposes, if you have consented to our use of marketing cookies;
  • in relation to operating our company profile on social media (e.g., Facebook/Instagram), under the rules set by the platform owners, and to inform you about our products, promotions, and updates — this constitutes our legitimate interest.

    We process your data in the following scope:

  • If you send us an email, we will process the data contained in it. Providing this data is voluntary. You can request deletion at any time.
  • If you use the contact form, we will process your email address and name. Providing this data is necessary for us to respond.
  • Other data include IP address and cookies. You control the scope of cookie use. Consent is voluntary and adjustable through your browser.
  • If you interact with our social media profiles, we will process the data available to us from the platform. You can unsubscribe at any time.
  • External partners' APIs: Our site may use APIs (e.g., maps, analytics, advertising). These may set cookies or use existing ones. These partners may store and process your data under their own privacy policies.

IV. Data Recipients

  • Your data may be processed by our trusted service providers, such as IT, hosting, email, and marketing service providers – solely based on relevant contracts ensuring data protection.
  • We may also be legally required to share your data with authorized public authorities.

V. Data Retention Period

  • Your data will be processed:
    • for the duration of the correspondence and, after it ends, for a period corresponding to the statute of limitations for claims – based on the Controller’s legitimate interest in defending against claims;
    • for the time necessary to fulfill technical, analytical, or marketing purposes – or until you withdraw your consent or object to processing.

VI. Your Rights

  • Access – you have the right to access your data and receive a copy of it.
  • Rectification – you can request correction of your data.
  • Erasure – you can request deletion of your data (if legally permitted).
  • Restriction – you can request that processing be limited to storage.
  • Portability – you can request a copy of your data in a structured format.
  • Objection – you can object to processing based on our legitimate interests.
  • Withdrawal of consent – if processing is based on consent, you may withdraw it at any time.
  • Complaint – you may lodge a complaint with the President of the Personal Data Protection Office (UODO).www.uodo.gov.pl

VII. Information About Cookies

  • Cookies are IT data, particularly text files, stored on your end device (e.g., computer, smartphone) for use with our Website.
  • We use cookies to:
    • ensure the proper functioning of the Website (technical cookies);
    • analyze your behavior on the site (analytical cookies);
    • tailor marketing content (marketing cookies).
  • You can configure your browser to block cookies or notify you of their use. Disabling cookies may affect how the Website functions.

VIII. Automated Decision Making

  • Your data will not be used for profiling or automated decision-making that produces legal effects concerning you or significantly affects you.

IX. Final Provisions

  • To the extent not covered by this Policy, data processing is governed by applicable laws, in particular the General Data Protection Regulation (GDPR).
  • We reserve the right to update or change this Privacy Policy, for example, if legal regulations change or if we update the Website's functionalities.